Hurricane Ida

Healthcare Ready is ALERT for Hurricane Ida and its aftermath. Damage assessments have been completed in impacted areas. Current efforts are geared towards restoring power, fuel, and water access as well as bringing healthcare systems back to their full capabilities before the storm. Efforts are also underway to ensure that those with medical needs are getting the assistance that they need. This page provides local community organizations and residents with the resources and assistance they need to cope with the hurricanes’ aftermath.

Where to get help for basic needs:

Power/electricity updates:

  • Alabama Power (AL): 1-800-888-2726
  • Atlantic City Electric (NJ): 1-800-833-7476
  • Cleco (LA): 1-800-622-6537 or Text “OUT” to 25326
  • Con Edison (NY): 1-800-752-6633
  • DEMCO (LA): 1-844-693-3626, press option one
  • Entergy (LA, MS): 1-800-968-8243     
  • First Energy (NJ, NY, PA): 1-888-544-4877
  • Magnolia Electric Power (MS): 601-684-4011
  • Philadelphia Electric Company (PA): 1-800-494-4000
  • Public Service Electric and Gas (NJ, NY): 1-800-436-7734 or Text “OUT” to 47734
  • Southern Pine Electric (MS): 800-231-5240, press one
  • WSTE (LA): 1-866-672-9773


  • Always assume downed lines are still live so do not walk or drive over them. 
    • Have extra batteries  on hand for devices you would need to remain operational during a power outage
    • Ask about potential back up non-electricity dependent methods
    • Talk to your electrical company and ask if they have programs for power-dependent people \

How to get shelter:

Find a nearby American Red Cross shelter


  • General
  • Transitional Sheltering Assistance Program: 800-621-3363
  • Red Cross: 1-800-733-2767

  • Text “lashelter” to 898-211
    • Call 211 to determine if need to be diverted to medical shelter
    • Operation Blue Roof: 1-888-766-3258

 New Orleans-specific:

  • Text “DELTA” to 888777
  • Text “NOLAREADY” to 77295
  • Uber is offering free rides to resources in New Orleans with the code “IDARELIEF2021.” 
  • Lyft is offering free rides to resources in New Orleans with the code “IDARELIEF21.” 

1-888-574-3583 (M-F 8-5:30)


  • For busing out of state, you’ll need:One carry-on-sized bag per person
    • Essential family items
    • Any assistive devices such as oxygen tanks and wheelchairs
    • Pets in a carrier or on a leash 
  •  For Red Cross shelters, you’ll need:
    • Bedding
    • Clothing
    • Medication
    • Emergency kit
    • Stuffed toy, blanket, other lovey for kids
    • Ask about pet shelters 



  • The U.S. Department of Agriculture is evaluating impacts to agriculture and communities. The Supplemental Nutritional Assistance Program in Louisiana received a temporary waiver to allow participants to buy hot foods with their benefits and assisting with program flexibilities needed for mass feeding operations.  

Disease- or health condition-specific assistance:

  • Pharmacies and dialysis centers open near you:
  • Prescription refill regulations during an emergency in affected states
    • Multi-state: TRICARE authorized the following temporary prescription refill waivers due to the storm:
        • Alabama through 09/28/21  
        • Connecticut through 09/11/21  
        • Louisiana through 09/27/21 
        • Maryland through 09/10/21  
        • Mississippi through 09/27/21  
        • New Jersey through 09/11/21  
        • New York through 09/11/21  
        • Pennsylvania through 09/08/21  
        • Virginia through 09/10/21  
        • West Virginia through 09/10/21  
        • To find a TRICARE network pharmacy call Express Scripts at 1-877-363-1303


  • For insulin assistance
  • Other insulin resources

Kidney patients: 

Chronic lung conditions:

Substance Abuse and Mental Health:

  • HHS Substance Abuse and Mental Health Services Administration activated its Disaster Distress helpline: 1-800-985-5990 

Disability and Disaster Hotline for Louisiana and Mississippi : 

  • 800-626-4959

Fuel availability:

Planning for future events:

What to put in a Hurricane Preparedness Kit

Situation Reports for the Healthcare Sector



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